Mini Support
€71.40
Free shipping
Product information "Mini Support"
Contains:
- 2 time units of 15 minutes each.
Support information:
- one time unit corresponds to 15 minutes
- for every started quarter hour one unit is deducted from the purchased package
- in case that there are issues, caused by our own programming, nothing will be deducted
- after purchase you get a email with information to your service number and also a contact remote maintenance incl. AV contract
- a package ends after full consumption of the purchased units
- a package ends after full consumption of the purchased units
- the term is 12 months from the date of issue of the units; there is no automatic renewal
- All services are provided via telephone, e-mail or remote maintenance
- the telephone connection to the hotline is made via a Telekom landline number
- the telephone connection to the hotline is made via a Telekom landline number
- calls from abroad or via mobile phone, the respective (roaming) price of the telephone provider applies • remote maintenance is carried out via TeamViewer
- before the remote maintenance session, you should install TeamViewer on your system. You will receive information about this by e-mail after purchase.
- before requesting or accepting a remote maintenance session, you should close all applications that may contain personal or confidential information and carry out a comprehensive data backup
| Categories: | service |
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Safety and Warning Information
Information regarding certification, disposal, and safety for this product can be found directly on the packaging or in the documents included with the product.
Manufacturer:
WD Kommunikationsgeräte Wagner Dieter GmbH
Zeppelinstr. 4
DE 66117 Saarbrücken
Contact: info@wd-gmbh.de
Phone: 049681 857770
Responsible Person for the EU
WD Kommunikationsgeräte Wagner Dieter GmbH
Zeppelinstr. 4
DE 66117 Saarbrücken
Contact: info@wd-gmbh.de
Phone: 049681 857770
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